Terms and Conditions

These Terms and Conditions apply to the use of the Mone-Care website and to orders placed through our online store. By using this website or placing an order, you agree to these terms.

About Mone-Care

Mone-Care offers home fragrance and lifestyle products including candles, diffusers, wax melts, soaps, fabric mists, car diffusers, closet waxes and ceramic details. Products are available subject to stock and may be updated from time to time.

Orders

When you place an order, you confirm that the information provided is accurate and complete. Mone-Care may contact you if additional information is needed to process or deliver your order. We reserve the right to cancel or refuse an order if there is a stock issue, pricing error, incorrect information or suspected misuse of the website.

Prices and payment

All prices are displayed in euros. Payment options available at checkout may include cash on delivery and/or card payment depending on the current store setup. Your order is confirmed when it is successfully submitted through checkout.

Delivery

Mone-Care offers home delivery and Akis Express station pickup where available. The minimum order amount is €15. The standard delivery fee is €3, and orders over €50 qualify for free delivery. Delivery details and fees are shown during checkout.

Product use

Customers are responsible for using products safely and according to the instructions provided. Candles and fragrance products must be kept away from children, pets, heat sources and flammable materials. Mone-Care is not responsible for damage caused by misuse, incorrect storage or failure to follow safety instructions.

Returns and issues

Returns, damaged items and order issues are handled according to our Return Policy and Delivery & Support Policy. Please contact us promptly if there is a problem with your order.

Website content

All website content, product descriptions, photos, text and branding belong to Mone-Care or are used with permission. They may not be copied, reused or reproduced without permission.

Changes to these terms

Mone-Care may update these Terms and Conditions when needed. The version published on this website applies at the time of use or order.