Delivery & Support Policy

Mone-Care currently offers checkout options for home delivery and Akis Express station pickup in Cyprus. Delivery information is shown during checkout before the order is completed.

Order minimum

The minimum order amount is €15. Orders below this amount cannot be completed through checkout.

Delivery fee

The standard delivery fee is €3. Orders over €50 qualify for free delivery. Delivery options and fees are calculated during checkout based on the order value and selected delivery method.

Akis Express pickup

If you select Akis Express pickup, you must choose a pickup station during checkout. The selected station details will be saved with your order and shown in the order confirmation. Please make sure the station is correct before completing the order.

Home delivery

For home delivery, please provide a complete and accurate address, including city, postal code and contact details. Mone-Care is not responsible for delays caused by incomplete or incorrect delivery information.

Delivery times

Delivery and pickup times may vary depending on stock availability, order volume, courier schedules, public holidays and the selected delivery area. We will contact you if there is an important delay or issue with your order.

Order support

If you need help with an order, delivery detail, pickup station, damaged item or product question, please contact us with your order number so we can assist you faster.