Privacy Policy Page

At Mone-Care, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our website and services. By using our website, you agree to the practices described in this policy.

  1. Information We Collect
    We may collect the following types of information:

A. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and payment information

  • Messages sent through our contact form

B. Automatically collected information

  • IP address

  • Device and browser type

  • Pages viewed and time spent on the site

  • Cookies and similar tracking technologies

We only collect what is necessary to operate our business and improve your shopping experience.

  1. How We Use Your Information
    We may use your information to:

  • Process and deliver orders

  • Communicate with you about your purchases

  • Provide customer support

  • Improve website functionality and services

  • Send marketing emails only with your consent

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

  1. Sharing of Information
    We do not sell your personal information.
    We may share your data with trusted third parties who help us provide our services, such as:

  • Payment processors

  • Delivery and logistics companies

  • IT and website hosting providers

These partners are required to keep your data protected and use it only for the services they provide.

  1. Cookies and Tracking Technologies
    We use cookies to enable website features, remember preferences, analyze site usage, and improve performance. You may disable cookies in your browser settings.

  2. Data Protection and Security
    We use industry standard security measures to protect your personal data from unauthorized access, loss, alteration, or misuse. Payment details are encrypted and processed securely.

  3. Your Rights (GDPR)
    As a resident of the EU or EEA, you have the right to:

  • Access and receive a copy of your data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent for marketing communications

  • Request data portability

To exercise these rights, please contact us.

  1. Data Retention
    We retain personal data only as long as necessary to provide services and comply with legal obligations.

  2. Third Party Links
    Our website may include links to other websites. We are not responsible for their privacy policies or content.

  3. Children’s Privacy
    We do not knowingly collect personal data from individuals under the age of 16.

  4. Contact Us
    If you have questions or requests regarding your personal data or how we process it, please contact us using the contact details provided on our website.

  5. Changes to This Policy
    We may update this Privacy Policy occasionally. Any changes will be posted on this page.

Thank you for choosing Mone-Care. Your privacy matters to us.